AIK: pc_exe (in a21 tree) missing files; "failed to install service pack"

• Article Type: General
• Product: Aleph
• Product Version: 20

Problem Symptoms:
* The GUI has been installed as part of the AIK (Aleph Installation Kit), but the server a-tree (a21_1/aleph/pc_exe) lacks an sp_conf directory and the sp_exe has no files in it.

* The ./ikit_menu, step 5 shows the following:

OK 1. Extract Aleph Base
OK 2. Aleph software configuration
OK 3. Update license
* 4. Install Service Pack [not "OK"]
OK 5. Relocate alephe directory
OK 6. Update auto startup/shutdown script

and the following appears in the /exlibris/ftp_from_exlibris/AIK21/log/aleph_installation_kit.log:

./sp.tar
./sp.install
sp.bin.SunOS-sparc.tar
Error: failed to install the service pack
Wed Feb 27 12:57:36 EST 2013 Step ikit_5_4 [ Failed ]
Wed Feb 27 12:59:01 EST 2013 Step ikit_5_4
Service pack installation

./sp.tar
./sp.install
sp.bin.SunOS-sparc.tar
Error: failed to install the service pack
Wed Feb 27 12:59:12 EST 2013 Step ikit_5_4 [ Failed ]
Wed Feb 27 13:02:54 EST 2013 Step ikit_5_5

Cause:
Uncertain.

Resolution:
1. cd /exlibris/aleph/a21_1/aleph/pc_exe/sp_exe/

2. do mkdir to create each of the following sub-directories in sp_exe:

acq alephadm alephcom catalog circ ill offcirc

3. do mkdir to create a bin subdirectory in each of the above

4. cd /exlibris/aleph/a21_1/aleph/pc_exe/

5. mkdir sp_conf

At this point the system will be in the expected state for application of the Service Pack.

Then do util_sp and apply the current Service Pack.

Category: Installation & Upgrades (500)

Subject: Upgrade Express (500)

• Article last edited: 10/8/2013