• Article Type: General
• Product: Aleph
• Product Version: 20

Description:
After installing Service Pack 20.2.5 (3632), we are getting the following error when trying to access Staff Privileges (in any module):

Aleph <module> has encountered a problem and needs to close.

For example:

Aleph Circulation has encountered a problem and needs to close.

Resolution:
The GUI "Help" - "About" showed

GUI Version: 20.2.4 (nnnn)
Server version: 20.2.5 (3632)

After doing Version Check, the first line changed to:

GUI Version: 20.2.5 (3632)

and Staff Privileges worked OK.

• Article last edited: 10/8/2013