- Article Type: General
- Product: Aleph
- Product Version: 18.01
After this sequence of events:
Installing v18 Service Pack 485
Only about 5% of keyword searches are getting correct results. The other 95% are getting "Search did not find any matching documents".
util f/1/13 was getting the message:
Oracle error: handle_connection
ORA-28000: the account is locked
This error was eliminated by doing "alter user CTXSYS identified by CTXSYS account unlock; ", as described in KB 7216.
The www_server logs contained this error:
aleph_ccl_expr_check_tree_c - illegal expr
[This error was also occurring prior to the Service Pack / p_manage_01.]
We find that the records we resend to the server with UTIL F / 1 / 13 are *not* retrievable.
This problem was corrected by restarting Aleph *and* Oracle.
It's unclear if it was the Service Pack, the "account is locked", or p_manage_01 (or the combination of the preceding) which necessitated the restart of Oracle.
Note: The "illegal term", etc., message has continued for certain searches even after the restart of Oracle / correction of keyword searching.
See also KB 8192-4119.
manage-01, no hits
- Article last edited: 10/8/2013