• Article Type: General
• Product: Aleph
• Product Version: 20

Description:
What queries can we use in server logs to look for cases of timeouts and slowness?

Resolution:
To count cases of timeouts in www_server logs:

> grep -c 'network connection timeout' www*

For the pc_server, I grep on 'ELAPSED TIME'. I use the following grep's to locate large ELAPSED-TIME's in an individual pc_server log:

> grep ' 1' pc_server_6333.log
> grep ' 2' pc_server_6333.log
> grep ' 3' pc_server_6333.log
> grep ' 4' pc_server_6333.log
> grep ' 5' pc_server_6333.log
> grep ' 6' pc_server_6333.log
> grep ' 7' pc_server_6333.log
> grep ' 8' pc_server_6333.log
> grep ' 9' pc_server_6333.log
> grep ' 10' pc_server_6333.log
<etc.>


This issue is still open and was escalated to Second line support for further analysis <2012-07-08 01:00:05>.

• Article last edited: 10/8/2013