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    Analyzing server logs for timeouts / slowness

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    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Description:
    What queries can we use in server logs to look for cases of timeouts and slowness?

    Resolution:
    To count cases of timeouts in www_server logs:

    > grep -c 'network connection timeout' www*

    For the pc_server, I grep on 'ELAPSED TIME'. I use the following grep's to locate large ELAPSED-TIME's in an individual pc_server log:

    > grep ' 1' pc_server_6333.log
    > grep ' 2' pc_server_6333.log
    > grep ' 3' pc_server_6333.log
    > grep ' 4' pc_server_6333.log
    > grep ' 5' pc_server_6333.log
    > grep ' 6' pc_server_6333.log
    > grep ' 7' pc_server_6333.log
    > grep ' 8' pc_server_6333.log
    > grep ' 9' pc_server_6333.log
    > grep ' 10' pc_server_6333.log
    <etc.>


    This issue is still open and was escalated to Second line support for further analysis <2012-07-08 01:00:05>.

    • Article last edited: 10/8/2013