• Product: Aleph
• Product Version: 20, 21, 22, 23
• Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

Description    
Can't connect to OPAC (or GUI) using DNS. ping shows: "Destination Net Unreachable". 

Resolution: 
The DNS provider was having a problem with resolving some network addresses. Now that they've fixed it, things are OK.

Additional Info
Example of ping error:
ING vccslinc.vccs.edu (64.74.237.39) 56(84) bytes of data. 
From xe-4-3-0.edge2.Washington4.Level3.net (4.53.114.193) icmp_seq=9 Destination Net Unreachable

• Article last edited: 02-Mar-2016