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    Can't connect to Primo, OPAC, or GUI using DNS; "Destination Net Unreachable"

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    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Description    
    Can't connect to OPAC (or GUI) using DNS. ping shows: "Destination Net Unreachable". 

     

    Resolution: 
    The DNS provider was having a problem with resolving some network addresses. Now that they've fixed it, things are OK.

     

    Additional Info
    Example of ping error:
    ING vccslinc.vccs.edu (64.74.237.39) 56(84) bytes of data. 
    From xe-4-3-0.edge2.Washington4.Level3.net (4.53.114.193) icmp_seq=9 Destination Net Unreachable

     

    • Article last edited: 02-Mar-2016