Skip to main content
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Can't connect to Primo, OPAC, or GUI using DNS; "Destination Net Unreachable"


    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care


    Can't connect to OPAC (or GUI) using DNS. ping shows: "Destination Net Unreachable". 


    The DNS provider was having a problem with resolving some network addresses. Now that they've fixed it, things are OK.


    Additional Info
    Example of ping error:
    ING ( 56(84) bytes of data. 
    From ( icmp_seq=9 Destination Net Unreachable


    • Article last edited: 02-Mar-2016
    • Was this article helpful?