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    Can't connect to items in GUI; "Cannot run program"; GUI Version: <blank>

    • Article Type: General
    • Product: Aleph
    • Product Version: 21

    Problem Symptoms:
    *Cataloging shuts down when trying to move from a bib or HOLD record to items.
    *Circulation error messages when trying to 'Push to Items":
    "Cannot run program C:\AL500v21\catalog\bin\catalog.exe"
    "Items application currently not running."
    *In Cataloging, clicking on Help --> About at the top, shows GUI Version: <blank>

    .\catalog\bin\catalog.exe file different from other staff PCs

    1. Save .\catalog\bin\catalog.exe file as
    2. Open the Circulation module and click on 'ALEPH' in upper left, then 'Version Check'
    3. Click on 'Update All'.

    Category: Cataloging (500)

    Subject: Items (500)

    • Article last edited: 10/8/2013