• Article Type: General
• Product: Aleph
• Product Version: 21

Problem Symptoms:
*Cataloging shuts down when trying to move from a bib or HOLD record to items.
*Circulation error messages when trying to 'Push to Items":
"Cannot run program C:\AL500v21\catalog\bin\catalog.exe"
"Items application currently not running."
*In Cataloging, clicking on Help --> About at the top, shows GUI Version: <blank>

Cause:
.\catalog\bin\catalog.exe file different from other staff PCs

Resolution:
1. Save .\catalog\bin\catalog.exe file as catalog.exe.save
2. Open the Circulation module and click on 'ALEPH' in upper left, then 'Version Check'
3. Click on 'Update All'.

Category: Cataloging (500)

Subject: Items (500)

• Article last edited: 10/8/2013