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    Can't email overdue notices: “Stylesheet file ...\PrintTemplates\eng\mail-overdue-summary-01.xsl does not exist”.

     

    • Product: Aleph
    • Product Version: 22
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Description

     After installing Service Pack 22.1.5: when we try to send overdue notices by email we get an “XML/XSL parse error”. The XmlXsl.err is: “Stylesheet file C:\al500_v22_usm\alephcom\files\USM50\PrintTemplates\eng\mail-overdue-summary-01.xsl does not exist”. 

    We find Articles which say that, if the GUI finds an ***.xsl file with a "mail-" prefix, it will use that file in preference to the regular ***.xsl file, but nothing, anywhere which indicates why the system might be *requiring* a "mail-***.xsl" file. 

    This problem did *not* occur with SP 22.1.4. Only after installing SP 22.1.5.

    Resolution

    Development found a problem with the 22.1.5 GUI client.  We placed an updated version of the gui500.exe file on ftp.exlibris-usa.com ( username: ftpuser pw: aleph500) server.  ftp-ing this file to the pc and installing it corrected the problem. 

     

     


    • Article last edited: 21-Apr-2016