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    Can't send email from the GUI

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    sending mails failed, get an error message 'Unable to connect server:

    Cause:
    Wrong mail server address

    Resolution:
    1. Edit \alephcom\tab\alephcom.ini
    2. Go to section [Mail]
    3. Update the mail server name with the correct one, save the file
    4. Reopen the GUI


    Check also the antivirus on the PC; try to disable/close it.

    Category: Circulation (500)


    • Article last edited: 10/8/2013