• Article Type: General
• Product: Aleph
• Product Version: 20, 21, 22, 23

Problem Symptoms:
sending mails failed, get an error message 'Unable to connect server:

Cause:
Wrong mail server address

Resolution:
1. Edit \alephcom\tab\alephcom.ini
2. Go to section [Mail]
3. Update the mail server name with the correct one, save the file
4. Reopen the GUI


Check also the antivirus on the PC; try to disable/close it.

Category: Circulation (500)

• Article last edited: 10/8/2013