Catalog is locked"; 'there are no records associated with this heading'
- Article Type: General
- Product: Aleph
- Product Version: 21
Problem Symptoms:
1. Users cannot access the records. The web opac says that the Catalog is locked.
2. Staff mode says 'there are no records associated with this heading'
3. Server log has:
Error: io_z00 - table doesn't exist in database or tab_io_remote for library:
Error: create_library_file_name - no env variable found for _dev
defaulting to aleph_dev.... tab_tag_text
Cause:
The previous night's clear_vir01 had failed. The clear_vir01 log contains z05 errors.
This is like KB 8192-9608 ("OPAC searches not working: 'no items found, modify your search' .)
Resolution:
* clear_vir01 should be run (in cold mode) using the following commands:
> cd $aleph_proc
> csh -f clear_vir01 VIR01 > & clear_vir01.mmdd.log &
* The permanent solution: "Adding entries to the job_list to stop the www_server and pc_server before clear_vir01 and to restart it afterwards. {See KB 5737 ("Restarting servers from job_list ") for how to do this.}"
Additional Information
* Restarting Aleph didn't help. * Total restart of Oracle, Aleph and Apache didn't help. * Circ was working OK and bib record could be accessed by its system number.
- Article last edited: 10/8/2013