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    4. For Hold Request on Loaned Item, Pickup Not Filled in Web

    For Hold Request on Loaned Item, Pickup Not Filled in Web

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    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Description:
    The situation is: The borrower has an item on loan. He goes to web interface and trys to place a hold request on the same loaned item. The pickup library is not displayed and the borrower receives the message "pickup sublibrary does not exist"
    The same request in the GUI has the correct pickup sublibrary from tab37.

     

    Resolution:
    The HL-GRP checks in tab_hold_request were causing this malfunction. 
    In this case commenting out these checks (and using just the POST checks) worked.

     

     


    • Article last edited: 12-Mar-2016
    View article in the Exlibris Knowledge Center
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