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    GUI client does not allow to login and shows message "User name ... does not exist".

    • Product: Aleph
    • Product Version: 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Description

    GUI client does not allow to login and shows message "User name ... does not exist".

    Resolution

     

    1. Remove the usr_library abc00 from variable $DEMO_LIBS and include it into $ALEPH_LIBS variable of file $alephe_root/aleph_start.private

     

    setenv    ALEPH_LIBS         "$ALEPH_LIBS abc00"

     

    2. source $alephe_root/aleph_start

     

    3. Restart PC server (util w/3/3)

    Additional Information

    The customer usr_library abc00 was included in the $DEMO_LIBS definition (in addition to the standard demo usr_library usr00) of the file $alephe_root/aleph_start.private

     

    setenv    DEMO_LIBS          "$DEMO_LIBS abc00"

     

    Therefore the system used the usr00 standard demo library for the passwords.

     

    The user library needs to be included in ALEPH_LIBS variable in order to function properly.

     

    setenv    ALEPH_LIBS         "$ALEPH_LIBS abc00"

     

     

     


    • Article last edited: 23-March-2016