Skip to main content
ExLibris
  • Subscribe by RSS
    • Back
    Aleph
    Ex Libris Knowledge Center

    GUI login: "Failed to read reply"; "error message text not found"

    1. Last updated
    2. Save as PDF
    • Article Type: General
    • Product: Aleph
    • Product Version: 21

    Problem Symptoms:
    * "Failed to read reply" trying to connect with the GUI on one particular computer.

    * pc_server log has the following messages at the time the attempt was made:

    Execution error : file ''
    error code: 114, pc=0, call=1, seg=0
    114 error message text not found (Signal 11)

    Cause:
    Column 4 of the $alephe_tab/tab_version file on the server had "1" for encryption, while the PC's .\alephcom\tab\alephcom.ini had Encryption=0.

    Resolution:
    In the PC's .\alephcom\tab\alephcom.ini change

    Encryption=0

    to:

    Encryption=1

    Category: System Management (500)

    • Article last edited: 10/8/2013