Skip to main content
ExLibris
Ex Libris Knowledge Center

How can I check if the mailserver is working with the Aleph GUI

  • Product: Aleph
  • Product Version: Version 21, 22, 23
  • Relevant for Installation Type: All

 

 

Question

How can I check if the mailserver is working with Aleph GUI

Answer

1) Try if you can send an e-mail to a patron in circulation in Gobal Patron Information using the envelope icon. 
Is the e-mail sent to the patron or do you also get an error message? 
Then there might be a problem with the connection to your mail server. 

2) Maybe there is a problem with standard port 25? You can do a telnet command from this pc to the mailserver from command prompt: 
type in: 
telnet mailservername 25 
There should be an answer from the mailserver like this: 
220 demail01.exl.local ESMTP Server (Microsoft Exchange Internet Mail Service 5.5.2650.21) ready 
type in: HELO 
The server must answer: 250 
Type in: Quit 


  • Article last edited: 02-09-2016