Skip to main content
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    How to make Hold Item Availability notice automatically email

    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    When a patron returns an item with a hold on it, a letter pops up for the employee to send to the person who requested the item.

    Is there a way to have this letter automatically emailed to the patron who placed the request?

    As described in KB 1645: If you do not want the "print preview" but rather want it to automatically print/email, do as follows: right click printer icon on bottom right of screen, choose "normal printing" instead of "print preview".

    Site found after doing this that it started emailing *and* printing. They didn't want the print (which was going to their receipt printer).

    Column 4 of print.ini controls this: mail default: M-Email /P-Print/ B-Both .

    They needed to change it to "M".

    • Article last edited: 10/8/2013