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    Impossible to open or print file

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    • Article Type: General
    • Product: Aleph

    Problem Symptoms:
    An output file of a batch service can't be opened/printed but the following error message is displayed:

    com.sun.org.apache.xerces.internal.impl.io.MalformedByteSequenceException: Invalid byte 2
    of 3-byte UTF-8 sequence.
    Transformation failed: Run-time errors were reported

    Cause:
    Gibberish Character

    Resolution:
    Problem are gibberish, non-utf characters in the output file, e.g. in one example in field z30-note-opac:
    <z30-note-opac> ?¥??¥« ?¥­</z30-note-opac>

    Check the characters in the output file and delete wrong ones.

    Category: Printing - ALEPH

    Subject: ALEPH - 500

    • Article last edited: 9/23/2014