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    4. Interval for sending Bill for Lost Material Claimed To Have Been Returned

    Interval for sending Bill for Lost Material Claimed To Have Been Returned

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    1. Description
    2. Resolution

     

    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Description

    How can you control when a Bill for Lost Material Claimed To Have Been Returned is sent?

    Resolution

    In regard to the cir-50 Service ("Overdue and Lost Billing Notices "), in the case of overdue notices, the first notice will be sent x days after the due date, and the second, third, etc. notices, x days after the previous notice, according to tab32.   The intervals for the first, second, etc., notices in tab32 apply to overdue notices only. 

    When tab32 col. 4 has a value "09",  col. 5 has the  interval for the sending of a "Bill for Lost Material Claimed To Have Been Returned".   It is the number of days since the due date.  Cir-50 allows you to specify a "Minimum Number of Days Since Last Letter".  This overrides the interval in tab32.  In the case of these claims-returned bills it seems better to specify this "Number of Days" in the submission, since it will look at the z36_letter_date and add this number to it rather than using the due-date as the base to which the number of days is added.   This will prevent a situation in which the first bill is sent 42 days after the item was due, and when the job is run the next day, a bill is produced for this same item.

     

     


    • Article last edited: 04-Oct-2016
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