Interval for sending Bill for Lost Material Claimed To Have Been Returned
- Product: Aleph
- Product Version: 20, 21, 22, 23
- Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care
Description
How can you control when a Bill for Lost Material Claimed To Have Been Returned is sent?
Resolution
In regard to the cir-50 Service ("Overdue and Lost Billing Notices "), in the case of overdue notices, the first notice will be sent x days after the due date, and the second, third, etc. notices, x days after the previous notice, according to tab32. The intervals for the first, second, etc., notices in tab32 apply to overdue notices only.
When tab32 col. 4 has a value "09", col. 5 has the interval for the sending of a "Bill for Lost Material Claimed To Have Been Returned". It is the number of days since the due date. Cir-50 allows you to specify a "Minimum Number of Days Since Last Letter". This overrides the interval in tab32. In the case of these claims-returned bills it seems better to specify this "Number of Days" in the submission, since it will look at the z36_letter_date and add this number to it rather than using the due-date as the base to which the number of days is added. This will prevent a situation in which the first bill is sent 42 days after the item was due, and when the job is run the next day, a bill is produced for this same item.
- Article last edited: 04-Oct-2016