• Article Type: General
• Product: Aleph
• Product Version: 15.5

Description:
When trying to create an item from the list of documents in the course reserves staff interface, using the add item button/form, we get the error "Item Creation Process Failed. Please Try Again" (www_r_heading error 9746). The input fields on add-item-fau30 have not changed.

Resolution:
As noted, the "Item Creation Process Failed" message is www_r_heading error 9746. # 9746 is coming from program www_r_add_item. The "9746" is an "OTHER" error from the called program check_z30. Diagnostics showed that the error in check_z30 is "208", which indicates that the item_status is not found in tab15.eng.

The tab15 Group ID which is used is determined by the line in tab_sub_library.eng. Though tab_sub_library.eng has:

FABRV 1 FAU50 L Boca Raton-Reserve FAB15 FAB16 FAR17 ALEPH

the tab_sub_library.eng.WWW -- which is what is being used by the Web Course Reserve function -- has:

FABRV 1 FAU50 L Boca Raton Campus FAR15 FAR16 FAR17 ALEPH

Though there is one FAR15 line in tab15.eng, it is not for the item statuses 50 or 52.