Load EDI Incoming Messages (edi-10) is not finding match on vendor reference number when loading EDI invoices

• Article Type: General
• Product: Aleph
• Product Version: 21

Problem Symptoms:
EDI Invoices don't load because Aleph is failing to match the <product-id> field on the incoming invoice with the Vendor Reference on the Aleph Order record.

Cause:
The match point on the incoming EDI Invoice for identifying the relevant Aleph Order is the <vendor-reference-number>.

Resolution:
Insure that the vendor's vendor-reference-number is present in the Aleph Vendor Reference field prior to loading the EDI Invoice. Typically, this number is included in the batch load of Orders using the Generic Vendor Records Loader (file-96), so it will already be present in the Aleph Order record at the time you load the EDI Invoice.