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    Loan session, Loan history, Return session, Return history all blank

    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    When I loaned the item and returned it I could see the transaction in the item's circ log, however, no loan information was displayed in the patron session or history. I have attached some screen shots.

    I know this is probably a configuration that just needs to be set that copies the transaction into the patron's session - but can you point me in the right direction?

    Resolution:
    From Jerry: The Aleph files which control the display of these screens are the ./cjh50/pc_display_eng/item-loan and item-return files (on the server). I see that these files are present. I can't think what would prevent this information from displaying.

    From site: This appears to be fixed. I'm not sure how, because I didn't do anything, but it appeared in all the right places and it looks great! I think it might have had something to do with the patron's expiration date, but if its resolved that's all that matters.


    • Article last edited: 10/8/2013