ORA-00001 in SIP2 Server log
- Article Type: General
- Product: Aleph
- Product Version: 20
Problem Symptoms:
* Seeing these messages in SIP2 Server logfile sip2_server_nnnn.log:
Oracle error: io_z36_write
ORA-00001: unique constraint (XXX50.Z36_ID) violated
Cause:
Wrong behaviour of self check machine
The machine is sending "Cancel Checkin Requests" (SIP2 message 11 with Cancel Flag BI= Y) after a preceding "Checkout message" (SIP2 message 11 without Cancel Flag)
Resolution:
* Check with vendor of self check machine to correct the behaviour
Additional Information
According to SIP2 protocol definition "Checkout"-messages (SIP2 message 11) must be canceled with SIP2 Message 09 (Checkin) with Cancel Flag (BI) = Y.
Category: Circulation (500)
Subject: Self check (500)
- Article last edited: 10/8/2013