PDS Shibboleth login for OPAC in Aleph does not work after conversion to Aleph 22.
- Article Type: General
- Product: Aleph
- Product Version: 22
Problem Symptoms:
The borrower information page in OPAC (BOR-INFO) cannot be displayed. Error information can be seen in the www_server log for www_f_bor_info.gnt program.
In some browsers (Chrome) PDS login function even recurring in cycles.
Error in $LOGDIRwww_server_499x.log:
www_f_get_next_page: call next prog www_f_bor_info
www_f_get_next_page: end, called by www_f_bor_info
Execution error : file '/exlibris/aleph/a22_1/aleph/exe/www_f_bor_info.gnt'
error code: 114, pc=0, call=1, seg=0
114 Attempt to access item beyond bounds of memory (Signal 11)
Load: /exlibris/aleph/u22_1/alephe/tab/tab_system_status
Load: /exlibris/aleph/u22_1/alephe/tab/server_ip_allowed
2014-07-16 10:11:57 08 [000] [vrb] IN 20140716 101157
ip address: 12.123.232.123 1350
request: "/F/MPMDKRSR8D72N2UD2HFCKQ5256PC8U8PR8RE24SPYRG858NNFX-00271?func=bor-info"
Cause:
Defect
Resolution:
The problem is in development and a solution scheduled for Aleph Service Pack 22.0.3. (31-Aug-2014).
Additional Information
In general, this problem occurs when one of the patron notices parameters is set to "Y" (e.g. patron_expiry_alert is set to a number greater than 0) and the patron notices page is not loaded (which is a correct situation for many patrons). In such a case, there is a program failure.
You could consider the following workaround:
If you comment out this parameter or set it to 0, the problem will be eliminated.
Category: Installation & Upgrades (500) - ALEPH
Subject: Installation - ALEPH
- Article last edited: 7/16/2014