Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. PDS fails with “Internal Server Error”

    PDS fails with “Internal Server Error”

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Additional Information
    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Problem Symptoms:
    Recalling PDS using http://server_url/pds url returns a screen with ?€œ500 Internal Server Error?€? error message

    Cause:
    In the Apache error_log there is the message ?€œCan?€™t locate PDSUtil.pm in @INC?€?

    Resolution:
    1. Check in /exlibris/aleph/uxx_x/alephe/apache/conf the content of startup.pl file the line that start with ?€œuse lib qw?€?
    2. If the path inside is pointing to u-tree change it to a-tree; for example
    use lib qw(/exlibris/aleph/u18_1/pds/program)

    should be changed to

    use lib qw(/exlibris/aleph/a18_1/pds/program)

    Additional Information

    To access the apache error_log type ?€œapcl?€? as a shortcut

    Category: System Management (500)


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • PDS Errors in apache logs: "Use of uninitialized value in ..."
      • PDS institute from item request not appearing via variable
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 18.01
      2. contype:kba
      3. Prod:Aleph
      4. System Management (500)
      5. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved