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    Password not verified on connectable..User name does not exist" for certain login's

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    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    When entering jjgoolsby/ppppp username/pw, we get the message 'Password not verified on connectable hosts' and "User name does not exist", why? (Other login's work OK.)

    He *does* have an active z66 record in the $pw_library.

    Resolution:
    The error message was because jjgoolsby was proxied to jjdarling, while jjdarling was proxied to darling.

    Once jjgoolsby was proxied directly to darling, it worked.

    NOTE: If the problem is seen on *all* logins, consult Article 000040359 ( https://exlibrisgroup--c.na26.visual.force.com/apex/VF_ArticleView?id=kA3320000004Lwc&srKp=ka3&srPos=0 ).

    • Article last edited: 3/23/2015