Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. Password not verified on connectable..User name does not exist" for certain login's

    Password not verified on connectable..User name does not exist" for certain login's

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    When entering jjgoolsby/ppppp username/pw, we get the message 'Password not verified on connectable hosts' and "User name does not exist", why? (Other login's work OK.)

    He *does* have an active z66 record in the $pw_library.

    Resolution:
    The error message was because jjgoolsby was proxied to jjdarling, while jjdarling was proxied to darling.

    Once jjgoolsby was proxied directly to darling, it worked.

    NOTE: If the problem is seen on *all* logins, consult Article 000040359 ( https://exlibrisgroup--c.na26.visual.force.com/apex/VF_ArticleView?id=kA3320000004Lwc&srKp=ka3&srPos=0 ).


    • Article last edited: 3/23/2015
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Password not verified on connectable hosts" *MASTER RECORD*
      • Passwords appear in clear-text in apache log and renewal URL
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 18.01
      2. contype:kba
      3. Prod:Aleph
      4. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved