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    Primo Locations tab has: "http://1.1.1.1" instead of actual IP address

    • Product: Primo
    • Product Version: All
    • Relevant for Installation Type: Dedicated-Direct,Direct,Local,Total Care

     

    Description:
    Primo isn't working after being disconnected from Aleph during an Aleph upgrade:  In the Primo Brief results, where a catalog record usually shows, for example: 

     

      Available at XXXX MAIN Books (QA329 .O633 1998 ) 

     

    it has blanks:

     

      Available at <blank> 

     

    And the Locations tab, instead of just showing the holdings, has links like 

     

    http://1.1.1.1/?func=item-global&doc...cal_base=XXX01… 

     

    The "http://1.1.1.1" definitely seems incorrect.

     

    Resolution:
    The Institution setting in a mapping table had been removed to stop RTA during the upgrade.  A renorm was run while this Institution setting was missing.  Restoring the institution setting and rerunning the renorm (and indexing) fixed the problem. 

     

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