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    Print or Save file on PC" does not work

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    "Print or Save file on PC" does not work, after selecting a record to Print or Save on PC, it goes to the following url
    which displays the follow error message:

    Not found
    The requested URL /exlibris/aleph/a20_1/tmp/usm015907469.txt was not found on this server.
    Apache/2.2.15 (Unix) mod_ssl/2.2.15 OpenSSL/0.9.8n mod_perl/2.0.4 Perl/v5.8.9 Server at Port 8992

    Missing symlinked directory for 'tmp' in the apache/htdocs directory.

    Add the symlinked directory for 'tmp'.

    Additional Information

    See also Article 000012214 ("Cannot save citations: URL not found").

    • Article last edited: 1/30/2014