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    Server mail doesn't work: notification of joblist job runs; mailing of search results


    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care



    Trouble receiving email that is sent from our Aleph prod server. The last time we received email was Tues, 4/11/17, and were expecting at least one email every day (success notification of jobs run via the job_list) since then.  And patrons are not receiving the OPAC search results which they save and mail.

    We did the following as a test: 

    > mail -s "Test mail" []  <  [filename]

    This mail command didn't give any error but it *should* have generated an email to, which, after 10 minutes, it did not. 


    The /var/log/mail.log had "Connection refused by" messages like this:

    Apr 18 14:22:56 aio0001 sendmail[8225]: v3IIMubN008225:, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=42241, relay=[] [], dsn=4.0.0, stat=Deferred: Connection refused by [] 

    This indicates a problem with the unix sendmail function.  If mail was working previously and has stopped working, often simply restarting sendmail will fix the problem:

    As root:

     /etc/init.d/sendmail restart  


    See also the article:  " Email of search results not received ".


    • Article last edited: 6-Apr-2017