- Product: Aleph
- Product Version: 20, 21, 22, 23
- Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care
Trouble receiving email that is sent from our Aleph prod server. The last time we received email was Tues, 4/11/17, and were expecting at least one email every day (success notification of jobs run via the job_list) since then. And patrons are not receiving the OPAC search results which they save and mail.
We did the following as a test:
> mail -s "Test mail" [firstname.lastname@example.org] < [filename]
This mail command didn't give any error but it *should* have generated an email to email@example.com, which, after 10 minutes, it did not.
The /var/log/mail.log had "Connection refused by" messages like this:
Apr 18 14:22:56 aio0001 sendmail: v3IIMubN008225: firstname.lastname@example.org, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=42241, relay=[127.0.0.1] [127.0.0.1], dsn=4.0.0, stat=Deferred: Connection refused by [127.0.0.1]
This indicates a problem with the unix sendmail function. If mail was working previously and has stopped working, often simply restarting sendmail will fix the problem:
See also the article: " Email of search results not received ".
- Article last edited: 6-Apr-2017