• Article Type: General
• Product: Aleph
• Product Version: 16.02

Description:
When attempting to install 16.02 service pack 1546-1712, we get the below compile errors.

create rts
create pc_server
create www_server
create ncip_server
create oclc_server
create sip2_server
create slnp_server
create vst_server
Critical error: /exlibris/aleph/a16_1/aleph/exe/pc_cash_c0706.gnt didn't compile
Critical error: /exlibris/aleph/a16_1/aleph/exe/www_f_item_global.gnt didn't compile
Critical error: /exlibris/aleph/a16_1/aleph/exe/b_acq_12_b.gnt didn't compile
Critical error: /exlibris/aleph/a16_1/aleph/exe/b_cir_08_b.gnt didn't compile
Critical error: /exlibris/aleph/a16_1/aleph/exe/www_f_item_7_ug.gnt didn't compile
Critical error: /exlibris/aleph/a16_1/aleph/exe/www_f_item_ug.gnt didn't compile
Critical error: /exlibris/aleph/a16_1/aleph/exe/www_f_item_ug_z39_opac.gnt didn't compile
Critical error: /exlibris/aleph/a16_1/aleph/exe/www_f_union_circ_cdl.gnt didn't compile
Running uninstall...
Enter CR to continue...
mv: cannot access /exlibris/aleph/a16_1/./alephm/source/z39/compile_z39.sp.1712
mv: cannot access /exlibris/aleph/a16_1/./alephm/source/z39/z39_server/bend.c.sp.1712
Uninstall proceeded successfully

Resolution:
The failure of programs to compile could be due to a system problem -- or it could be due to a missing or incorrect copybook.

To diagnose this problem, Ex Libris staff needs to try compiling the programs independently of the Service Pack install.

In this particular case the ./alephm/source/copy/BIB_FORMAT file (which is copied into *many* programs as part of their compiliation) had been accidentally modified on this customer's server.

Substituting the correct BIB_FORMAT file corrected the problem.