Staff Course Reserves module will not stay up

• Article Type: General
• Product: Aleph
• Product Version: 18.01

Description:
Since last night our Course Reserves module is consistently unavailable. I have re-started the web server countless times today to try and keep it up, but to no avail.

The OPAC is not affected, but users consistently cannot log in to the course reserves module. Either nothing happens at all when you try to get in, or you get the error:

'Not Found The requested URL /&server_staff/file/s-main-1 was not found on this server'

or the error:

'The requested file was not found on the server....'

I have checked the www_server.log. I see the following error in the log but don't know what it means or if it's even related to the course reserves going down:

WWW-F : FULL-SET-SET
Enviroment Table needs more than 1000 lines
Enviroment Table needs more than 1000 lines
Enviroment Table needs more than 1000 lines
Enviroment Table needs more than 1000 lines
Enviroment Table needs more than 1000 lines
Enviroment Table needs more than 1000 lines

Resolution:
Display's which I put in the ./www_com/www_correct_line program show that ">" values are being treated as getenv variables by the program and are filling up the Environment table:

TAB-ENV-NO-LINES= 000000498
ENV-NAME= gt;(OCoLC)ocm34199460
TAB-ENV-NO-LINES= 000000500
ENV-NAME= gt;AEX0067
2007-09-18 16:24:04 62 [000] [vrb] server_main: OUT 0.0564 80056
TAB-ENV-NO-LINES= 000000502
ENV-NAME= gt;(OCoLC)ocm33953637
TAB-ENV-NO-LINES= 000000504
ENV-NAME= gt;AFF2889
TAB-ENV-NO-LINES= 000000506
ENV-NAME= gt;(OCoLC)ocm31976645
TAB-ENV-NO-LINES= 000000508
ENV-NAME= gt;AES6696
TAB-ENV-NO-LINES= 000000510
ENV-NAME= gt;(OCoLC)ocm29562358
TAB-ENV-NO-LINES= 000000512
ENV-NAME= gt;26863858
TAB-ENV-NO-LINES= 000000514
ENV-NAME= gt;AFF2891
TAB-ENV-NO-LINES= 000000516
ENV-NAME= gt;(OCoLC)ocm30633663
TAB-ENV-NO-LINES= 000000518
ENV-NAME= gt;AFF2890
TAB-ENV-NO-LINES= 000000520
ENV-NAME= gt;(MetaLib)BCL02272
TAB-ENV-NO-LINES= 000000522
ENV-NAME= gt;AFL5176
TAB-ENV-NO-LINES= 000000524
ENV-NAME= gt;(OCoLC)ocm42853151
TAB-ENV-NO-LINES= 000000526
ENV-NAME= gt;(OCoLC)ocm20490298
TAB-ENV-NO-LINES= 000000528
ENV-NAME= gt;AEF0175
TAB-ENV-NO-LINES= 000000530
ENV-NAME= gt;Social
TAB-ENV-NO-LINES= 000000532
ENV-NAME= gt;O
TAB-ENV-NO-LINES= 000000534
ENV-NAME= gt;(OCoLC)ocm01967757
TAB-ENV-NO-LINES= 000000536
ENV-NAME= gt;AEM3188
TAB-ENV-NO-LINES= 000000538
ENV-NAME= gt;0361-025X


This problem started occurring yesterday afternoon, around 4:30. I think it may be related to one or both of these ./www_f_eng/ files which were last changed yesterday afternoon at 4:45:

-rwxrwxr-x 1 aleph aleph 16089 Sep 17 16:46 short-a-body-bcser*
-rwxrwxr-x 1 aleph aleph 16171 Sep 17 16:47 short-a-body-bcl01*

I suggest that you back out these changes and restart the www_server.

• Article last edited: 10/8/2013