Skip to main content
ExLibris

  • Subscribe by RSS
    • Aleph
    Ex Libris Knowledge Center

    Task Manager: "Unable to sort batch log file"; "Unable to browse library batch q

    1. Last updated
    2. Save as PDF
    • Article Type: General
    • Product: Aleph
    • Product Version: 16.02

    Description:
    When attempting to view the MBB50 Batch Log in the v.18 clients we get an error:
    Remote Service Error (c1202 10)
    Unable to sort batch log file.

    When attempting to view the Batch Queue we get an error:
    Remote Service Error (c1203 11)
    Unable to browse library batch queue.

    Attaching to MBB01, 30, 60, etc seems to work OK.

    I tried to launch service p_file_96 at around 10:30 and at 10:49 it is still sitting in the Batch Queue and hasn't actually launched yet. Any idea why it's not launching immediately?

    Resolution:
    From site: mbb50/files was symlinked to /exlibris0/aleph/u16_1/mbb50/files (a relic of the transfer of the U-tree from our version 16 box to the version 18 box) which didn't exist.

    I removed the symlink and created the mbb/files directory as a real directory. I populated it with the following empty files:

    batch_log (actually I copied this over from our version 16 box)
    lib_batch_log
    que_batch
    que_batch_lock
    que_batch_status

    I then checked the library batch queue and it didn't seem to be running so I started it. Now jobs seem to launch immediately.

    • Article last edited: 10/8/2013