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    What can we do to delete items that were created by orders that were cancelled?

    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    We have the order process set up in such a way that item records are automatically generated when new orders are set up.
    In the event that orders are cancelled and set to either VC or LC we were wondering what happens to the automatically created item records. Do we need to identify the cancelled orders and then delete the items manually?

    When the user cancels an order, this action reflects in the items records created by that order by changing the field “Item process status” to CA (Cancelled).

    If you just want to hide these items to be displayed in the internet, you just need to add the value “N” in column 10 of tab15.eng for this item process status definition.

    But if you really need to delete the items that were created by the orders that were cancelled, you have two choices:

    1) You need to open the “Item List”, select the items that you want to delete manually and then click in Delete button.

    2) Open the Cataloging module and go to menu Services > Items > Delete Items Records (item-11). This service requires an “Input File” that you can create from menu Services > Items > General Retrieve Form (ret-adm-01). In this case you can retrieve records from a specific Sub-library and that have “CA” filled in the “Item Process Status” field.

    Additional Information

    Cancelled orders, Items deletion

    • Article last edited: 10/8/2013