• Article Type: General
• Product: Aleph
• Product Version: 15.5

Description:
I see errors in some of the log files for the ILL services. The errors all start with CALL X SERVICE.
From the pkcil_p_ill_23.00022 log:

op............ ill-get-doc-short
server........ catalog.linccweb.org:80
library.......
username...... WWW-X
session-id....
comm error.... 0000
service err... User WWW-X denied permission for function 'WWW-X/MAIN' in library FCC00.
What should be done to correct this error?

Resolution:
Adding ABC50 and ABC00 to WWW-X permissions (via the GUI Staff Privileges function) resolved the problem.