- Product: Aleph
- Product Version: 20, 21, 22, 23
- Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care
We just ran serial-13 and see that it opened expected issues for closed orders. See the following orders on for examples:
We do not want issues opened for closed orders. How do we prevent this?
The Subscriptions for these orders are still active (based on Subscription End Date.) serial-13 opens items if the Subscription is still active. The status of the Order doesn't come into play in this service.
- Article last edited: 12-Mar-2016