• Article Type: General
• Product: Aleph
• Product Version: 22

Description:
The following error message appears at the beginning of the www_server log, with one occurrence for each www_server process being started:

START Mon Jan 19 09:53:10 CST 2007 *** start www_server ***
2015-01-19 09:53:10 92 ----- [log] verbose on level 1

Execution error : file ''
error code: 114, pc=0, call=1, seg=0
114 Attempt to access item beyond bounds of memory (Signal 10)

The problem is occurring on both the Test and Production servers.

The www_server functions correctly, without error after the processes are started.

Resolution:
On Test, the site was able to correct the problem by running the "util sp" install third-party-products steps. However, on the v22 Production-server-to-be, this did not correct the problem, and Aleph Tier 2 needed to run upgrade3rdcloud.sh(?), which corrected the problem.

• Article last edited: 2/8/2015