It’s true that a credit is neither a fine or a fee, but credits need to be mapped somewhere in Analytics and users will most likely look for them in this subject area.
subject area: fulfillment; fines and fees
Users want to create reports that show credits issued by which operators, the date and amount of the credit, who the credit was issued to and what the credit was issued for.
From the IGeLU-ELUNA Analytics Working Group, Analytics Evidence Document
Please send questions or comments to the Analytics Working Group Listserv