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    How to waive a Credit

    Created By: Lai Saechao
    Created on: 2/27/2019



    Scenario:

    A user was charged for a Lost Item and paid the fine.

    They then found the item, returned it to the library, and a credit was added to their balance.

    The library issues a check, and wants to waive the credit.

    Answer:

    Before waiving the Credit, check that Alma is configured to allow the waiving of a Credit.

    Go to: Alma Configuration > User Management > Fines/Fees Behavior

    Set ‘Waiveable’ to ‘True’:




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