Skip to main content
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Analytics Evidence RQSA2 - Request Details Dimension has Cancellation Note and Reason But Not Who Canceled

    Created By: Igelu-Eluna Analytics
    Created on: 3/19/2019

    The Request Details dimension has Cancellation Note and Cancellation Reason but the information on who canceled the request is missing in Analytics.

    status: open
    priority: high
    subject area: requests
    resource management

    Use Case:

    Users want to write reports on canceled hold requests:  who canceled them and for what reason.

    Users are currently unable to report on who canceled a hold in Analytics.

    From the IGeLU-ELUNA Analytics Working Group, Analytics Evidence Document

    Please send questions or comments to the Analytics Working Group Listserv