More Tips for Contributing to the Community Knowledge Center
Created By: Joan Kolarik
Created on: 8/24/2019
Customer contribution tips from Ex Libris
- Know the limits on size
- Don't duplicate
- PUBLIC in Google - nothing too personal
- Numbered vs bulleted lists
- and much more
More Suggestions
Single-issue only - cover only 1 topic
WYSIWYG editor has Source button
- can copy/paste from other WYSIWYG editor
- can save standard format (such as email), then copy/paste
Consistent terminology helps, for example, in action descriptions:
- Dialog boxes and windows open, they do not appear or display
- Dialog boxes and windows close, they are not dismissed, cancelled or x’ed out
- Click a button in a dialog box, do not hit, select or press
- Press a keyboard key, do not hit, type or depress it
It's a lot to think about, but the goal is: simple, succinct, uncluttered, unambiguous, accurate, findable, reusable, thorough, unique
Contact: joan.kolarik@weizmann.ac.il