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    Why does the "The Invoice Total Amount entered is different than the calculated Total Net Invoiced" notification persist?

    • Product: Alma
    • Product Version: March 2020
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Question

    Why does the "The Invoice Total Amount entered is different than the calculated Total Net Invoiced" notification persist when the Invoice Total Amount matches the Total Net Invoiced amount?

    Answer


    Changing the "Invoice Total Amount" field can sometimes trigger this error if there is a discrepancy made during the creation or editing of the Invoice or other values in the invoice that change the Total Net Invoiced amount, such as PO-Lines. 

    This notification can display even if the two aforementioned values match after a change is made if the user moves between invoice tabs and edits other fields, or if the user's workflow involves moving between invoice tabs and editing other fields.

    This error can continue to appear until the user performs an action that causes Alma to re-calculate/evaluate the invoice that is currently being worked on, such as saving the invoice.

     


    • Article last edited: 24-Mar-2020