Knowledge Articles
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Highest rated
(rating)- Labels for Saved Searches Letter
- Loan Details missing from Fines and Fees subject area
- Ex Libris User Accounts
- Limitations of "Days after status date" parameter
- Suppress the column header in Analytics
- Migrating ebooks from Dawsonera to Ebook Central – updating electronic inventory in Alma
- Alma Community Enhancement Requests and Voting (CERV)
- Maximum renewal period ignored
- How do I configure Alma/Primo VE to display library and location names in multiple languages?
- Configuring and testing Tipasa for Alma
- Configure Links from WorldCat to Alma/Primo Catalog Records
- How to Utilize the Unpaywall API for Open Access Content and Resources in Discovery
- How to Enable the Unpaywall API Integration
- The "Reporting Code" field displays "-1" or other incorrect values when using the Fund Expenditure report in Analytics
- Which electronic portfolio values are overwritten by auto-holdings jobs?
Recently updated
(date updated)- Emails from Alma such as letters, printouts are not received, checklist
- Alma "Manage Patron Services" (Loan/Return) is Not connecting to RFID or is slow
- SAML SSO – Verify and Replace 2025 Self-Signed Certificate
- File extensions do not appear for files created after running a publishing profile
- "Mandatory field is missing" in SIS version 2 (more technical answer)
- Post migration clean-up of eResources in Alma
- Why are my overdue and lost items not receiving the correct status?
- Alma Community Enhancement Requests and Voting (CERV)
- The Difference between "Recall Period" and "Requested Item Due Date"
- Why is the request allowed on the item level?
- The effects adding an item description has on requesting.
- Purge users based on a set, carefully
- Customize the 'item-in-place' Status Wording
- Configure Alma Item Circulation Status Label
- Library Open Platform - Solr8 Infrastructure Upgrade [Progress Update]
Recently added
(date created)- Alma "Manage Patron Services" (Loan/Return) is Not connecting to RFID or is slow
- File extensions do not appear for files created after running a publishing profile
- When using Accrual Accounting - which Fund does Alma choose for One-Time POLs created using New Order Import Profile or APIs
- How to Boost the Performance of Alma Analytics Reports
- Alma letters are not received - Troubleshooting Guide
- SAML SSO – Verify and Replace 2025 Self-Signed Certificate
- Why does Analytics display a “Null” value for Portfolio Auto Active/Delete when Alma is set to “No”?
- How to fix the "C-runtime error occurred (std::bad alloc) Error Details Error Codes: ILQWWCUT" in Alma Analytics?
- SAML SSO - Self-Signed Certificates to replace CA-Signed Certificates
- Angle brackets in the metadata editor
- Why is the 'last renew date' updated when the renewal failed?
- Job Name limit is 255 characters
- Error when creating an Invoice from Excel in Alma
- Alma CSV User load fails with "Failed: The external id in DB does not fit the given value in xml - external id cannot be updated."
- Centrally managed users in network zone- "Unable to find com.exlibris.core.infra.model.HFrUserRoles with id" error.

