Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Alma

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Alma
    3. Knowledge Articles
    4. Barcode image not displayed in letters

    Barcode image not displayed in letters

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Description
    2. Resolution
    • Product: Alma

    Description

    In several letters there is a barcode image but for some reason it is not displayed in some of those letters.

    Resolution

    You might need to customize the letter: there will be .png image files referenced in the XSL. For the fix, you will just need to prefix each PNG with "cid:" (for example: "Barcode.png" will become "cid:Barcode.png").


    Here's what's happening:
    For all of the barcode information, it is sent in the e-mail as image attachments. Most e-mail clients will read the XSL of the letter and know to embed these images in the body of the email. But some clients do not (which can often include printers), and the barcodes stay as attachments. Adding the 'cid' prefix as described above "forces" the images into the body

     

     


    • Article last edited: 19-Mar-2021
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Backup copy of Alma template record -- *Don't* use this one
      • Barcode information not transferred to Alma on RFID by Bibliotheca with new third party software staffConnect
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Content Type
      Documentation
      Language
      English
    2. Tags
      This page has no tags.
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved