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    Electronic collection is deactivated but cannot be activated

    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    An electronic collection has a "grayed out" icon but when we try to activate, we get an error message that says "this collection is already in use".

    The collection was already activated but the portfolios within the collection were not.

    Please activate the portfolios. As soon as at least one portfolio is activated, the collection will be usable again and the "greyed out" icon disappears.

    Category: CKB Electronic Collection - Alma

    Subject: Update - Alma

    • Article last edited: 2/26/2014