• Article Type: General
• Product: Alma

Problem Symptoms:
An electronic collection has a "grayed out" icon but when we try to activate, we get an error message that says "this collection is already in use".

Cause:
The collection was already activated but the portfolios within the collection were not.

Resolution:
Please activate the portfolios. As soon as at least one portfolio is activated, the collection will be usable again and the "greyed out" icon disappears.

Category: CKB Electronic Collection - Alma

Subject: Update - Alma

• Article last edited: 2/26/2014