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    How to fix a blank PO search box in Alma when creating an Invoice from PO

    • Product: Alma

     

    Symptoms

    A blank screen appears when attempting to select a PO for invoice creation. It will look like the image below:

    clipboard_e2f6424ff78bb865862e6b19e5cb0e81f.png

    Defect Status

    This defect is not scheduled to be fixed. Please see the simple workaround below.

    Replication Steps

    1. Acquisitions > Receiving and Invoicing > Create Invoice
    2. Invoice Creation: From PO
    3. Click Next
    4. Click 'Select from List' 
    5. A blank screen appears

    Workaround

    1. Acquisitions > Purchase Order > Review
    2. Click on the 'Order #' to allow the list to sort by Order # (ascending or descending).

    clipboard_eb07f0e4f16a8f87d04be3b4e8f0b9cb6.png

    After performing the short procedure described above, the list of POs for creating an invoice from PO will appear as normal.

     


    • Article last edited: 31-Oct-2019