"Locate failed" shows for a Borrowing Resource Sharing Request - but inventory exists!

A borrowing library shows "Locate failed" messages for titles that we own. What would cause the resource sharing locate to fail?

Reason 1 - Lender Record > Resource Sharing Library > Locate Settings

*Borrower "locate" function looks at Lending's settings for 'locate fields'

* No Locate fields checked (default): Alma compares LCCN then OCLC then (Title and ISBN)

* Locate checked: Fields checked are searched using Boolean 'and' between LCCN AND OCLC

Reason 2

*Value within the identifier fields do not match (as of September 2016, locate fields are not normalized)

* ex. borrower ISBN 0803913060 (pbk.)

* ex. lender ISBN 0803913060

* Result: No Match due to (pbk.) on one record

Reason 3:

*Locate matches multiple records - One setting in Lender record for failing with multiple matches or zero matches

Locate Fails Settings in Lender RS Library:

*Checked: Lender auto-rejects, borrower request moves on

*Unchecked: Request stays in lender queue to be manually searched or rejected

Category: Inventory - Alma

Subject: Requests - Alma