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    Salutation string in letters from Alma

    • Article Type: Q&A
    • Product: Alma


    When a letter is sent from Alma, a salutation text string appears before the name. How can we change this text?


    1. Select Alma > General Configuration Menu
    2. Select "Letter Emails"
    3. Select "mailReason.xsl Letter"
    4. Change the "Description" field for the Code "dear"

    For example, the out-of-the-box may contain: "Dear Sir/Madam". Change it to any other text.

    Category: Fulfillment

    Subject: Fulfillment infrastructure

    • Article last edited: 10/8/2013