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    Alma Letters Salutation String

    • Product: Alma


    The out-of-the-box salutation in Alma letters contains "Dear Sir/Madam" but we want a different text. How can we change it?


    1. Go to Alma Configuration > General > Letters > Components Configuration

    2. Click Edit in the Actions menu [...] for mailReason.xsl

    3. Click Customize in the Actions menu [...] to change the Description field for the Code "dear"

    For example, the out-of-the-box may contain: "Dear Sir/Madam". Change it to any other text.

    4. Click Save to save your changes. 

    5. Use letter preview feature to confirm that it looks the way you want. 

    • Article last edited: 8-Oct-2020