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    Returning a requested item via self-check

     

    • Product: Alma
    • Product Version:
    • Relevant for Installation Type:

     

    Description

    When a requested item is returned at a self-check machine, there should be a message to the patron returning the item.

    Resolution

    It is handled via the alert flag in SIP2 protocol. If it is enabled (Alert = Yes in the Alma sc profile) Alma will set a flag in the response to the sc machine.
    Depending on the setup of the self check machine it will display a message like “Please go to circulation desk” or “Please put the item in the red box”.
    If you already have the alert = yes in the Alma profile, we suggest that you check it on the SC machine or ask the supplier how this alert can be made visible.

     

     


    • Article last edited: 19-February-2016