Question

Why is the Synchronize Changes from CZ Job Stuck in a Status of "Pending"?

Answer

The Synchronize Changes from CZ Job is a job that Copies changed authorities and resources from the Community Zone to the local institution.

The job can be stuck in a "Pending" status while waiting for another job that affects records to complete, or other background processes.

This job has been optimized, and the current expected behavior for instance of the job should not remain in this status for longer than 48 hours.  

If an instance of the Synchronize Changes from CZ job is stuck in a "pending" status for longer than 48 hours, please open a case in the Support Portal.

• Article last edited: 07-May-2020