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When is the hold created for an item when hold request for interested user is added via the POL and when is the Interested In letter sent?

  1. Last updated
    19:38, 31 Jan 2017
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  • Product: Alma
  • Product Version: January 2017
  • Relevant for Installation Type: Multi-Tenant Direct

 

Question

When is the hold created for an item when hold request for interested user is added via the POL? When is the hold notification sent?

Answer

The hold is created when the item is received. For the user to receive the "interested in" notice, the item still must be scanned in at the pick up desk for the notification to be sent.

 

 

  • Article last edited: 31-January-2017