lending request's due date unexpectedly changed after recall
- Product: Alma
Description
A lending request is recalled and the due date is changed to today. The policy "resource sharing recall period" is None so we expect the due date to remain unchanged.
Resolution
The recall period for lending requests is working differently from the recall period for loans. This means while in loans, a "no recall due date" policy means that the original due date will not be changed, in lending requests, it is different, and no recall period is, in fact, considered to mean zero days.
The resource sharing recall period must have the same value as the (lending) due date policy to avoid a change of the due date.
- Article last edited: 08-Apr-2026

