Skip to main content
ExLibris

Knowledge Assistant

BETA
  • Subscribe by RSS
  • Back
    Alma

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Alma
    3. Product Materials
    4. Alma FAQs
    5. Resource Sharing
    6. Partners

    Partners

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. How does Alma route requests to a succession of potential lending partners?
    2. Can a default partner be assigned?

    How does Alma route requests to a succession of potential lending partners?

    Managing the potential suppliers for a request is done in three tiers:
    • Each institution defines profiles of target institution rotas. Each such rota is an ordered or non-ordered list of potential suppliers.
      • The rota will be used as a list of targets to request from, one at a time.
      • Different rotas may be used for different purposes. For example, an institution may set up a ‘quick to respond’ rota, an ‘expensive but likely to fulfill’ rota or an ‘ematerial experts’ rota.
      • Institutional rules as well as manual operations may be used to attach a specific rota to a specific request.
    • The suppliers on a rota are checked to see whether they own relevant holdings. Potential suppliers will be contacted only if they appear to own relevant holdings.
    • Within a collaborative network, a supplier that is an Alma institution will be ranked lower in the rota if the number of requests from a network partner has exceeded a defined threshold. This way, an overloaded partner will get less new requests directed at it. Calculating an overloaded target is based on Alma being able to collect information from each alliance member with regard to how many requests that institution has open with any target supplier.
    • In addition, every Alma network partner can automatically reject new incoming requests based on how many open incoming requests are currently managed at that institution. If the number is past a defined threshold, requests may be automatically turned down.

    rota.jpg

    Manual intervention in the process is possible, allowing staff to manually select a specific supplier if needed. Alma Analytics will allow the institution to create decision-making reports such as the borrowing request fill time.  An example of this is displayed below:
    fill.png

    Can a default partner be assigned?

    It is possible to define a single default NCIP partner. If an incoming NCIP message cannot identify the partner, the NCIP partner selected as the default partner is used:

    Resource_Sharing_Partner_Default_Partner_Highlighted.png

     

    Total views:

    609
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Lending Requests
      • Resource Sharing Protocols
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Content Type
      Documentation
      Language
      English
      Product
      Alma
    2. Tags
      This page has no tags.
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved